FAQs

Where do you ship?

At the moment we ship to the UK only

How long will it take to receive my order?

All orders leave our premises at midday so, unless we are exceptionally busy, you
should receive your order 2-4 working days after you place your order. 

What payment methods do you support?

Lots! We accept PayPal, Visa, PayPal, Apple Pay, Google Pay… and many more. 

How do I track my order?

We will send tracking information to the e-mail address associated with your order
once the item has shipped.

Can i order as a gift for someone else?

Yes. Please add their details in the delivery address section.

How do I get a refund for my order?

Please refer to our refund policy https://shop.swizzels.com/policies/refund-policy

Still need to reach us? Please contact us anytime